Must heading to their head office
Random Question: how to deal with customers
Mock Process: if I were the customer need a type of product what would I have? Give the recommendations as my enquired.
Interview questions [1]
Question 1
describe one time you met problems during the customer service process
1 introduce myself,experience,
2 routine of the last job
2 how to deal with a customer that wants to exchange?
3 what will u do if there is a $20 shortage
4 which days available
5 what if no stock?
I applied online. The process took 1 week. I interviewed at UGG Express (Melbourne) in May 2023
Interview
I sent out the resume to UGG Express. HR department responded quick. They will have virtual interview online. HR department will ask some question and decide if you are going to the trial shift.
Interview questions [1]
Question 1
What will you do if your customer comes back for exchange?