I applied online. The process took 1 day. I interviewed at The Consumer Helpline (Swansea, Wales) in May 2022
Interview
Very basic and laid back. No real structure, discussed some recent (not relevant) experience. Relaxed and pleasant interviewer and interview process overall. No need for excessive prep work, just be yourself and be honest as the work is phone-based, so not for everyone.
Interview questions [1]
Question 1
How comfortable are you with speaking to a wide range of customers on the telephone,