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      TenTel

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      TenTel interviewsTenTel Customer Service Call Centre, Shawfairpark Edinburgh interviewsTenTel interview


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      Customer Service Call Centre, Shawfairpark Edinburgh Interview

      15 Apr 2016
      Anonymous interview candidate
      Edinburgh, Scotland
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at TenTel (Edinburgh, Scotland) in Apr 2016

      Interview

      Turned up to grubby office nobody to greet me, staff wandering about aimlessly , seemed a bit disorganised from first impression, no security I walked in through open door unchallenged and nobody questioned the fact I was sitting there like a lemon waiting to be interviewed. Interviewer turned up presumably from her lunch, kept me waiting. Interview was standard affair, one on one with HR assistant they sit and talk and you reply nothing out of ordinary it was a low level call centre job with a broadband provider after all, they basically stated that at the start of the interview. waited 5 days for feedback on interview, received stock email you were unsuccessful, with no feedback?, emailed back to request feedback still waiting. I really cannot recommend this company their post interview conduct is poor, in hindsight I had a lucky escape. Wish I had looked at Glassdoor before attending, could have saved myself the travel money and time.

      Interview questions [1]

      Question 1

      Standard competency based questions, tell me a time you did this or what was your biggest achievement, nothing taxing all very standard, I got the impression this employer wanted someone who had very little experience or personality and was easily moulded to the company line, what ever that was.as they did not appear to have a culture from what I could gather. Was not a "WOW" experience. I would have rejected this job even if it had been offered.
      Answer question