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      StoredIQ

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      Technical & Customer Support Engineer Interview

      2 Jun 2014
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a staffing agency. The process took 1+ week. I interviewed at StoredIQ

      Interview

      Phone interview with the hiring manager was followed up by an in-person interview with two senior coworkers, the support manager, the director of operations and a few developers. The interview process lasted for about 6 and a half hours and contained some work related quizzes/questions and simulations to test linux knowledge and troubleshooting skills.

      Interview questions [1]

      Question 1

      There were many difficult questions that I believe were put in place to test an individuals ability to research, but one of the most unexpected situations that came up was a simulation that was given to remotely connect to a server (from a laptop that was provided) and troubleshoot some network communication issue that the server was having (between it and a few of its hosts). Unfortunately, not all packages necessary to complete the task were installed on the server machine (which didn't have internet access).
      1 Answer