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      Stakester

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      Customer Support Analyst Interview

      8 Jul 2021
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 5 days. I interviewed at Stakester (London, England) in Jul 2021

      Interview

      The recruitment process comprised of four stages: a chat with the Operations Manager, a written assessment, an interview with the Head of Customer Success and the Player Success Growth Specialist, and a final chat with the CEO of Stakester. Each interviewer was well prepared and asked some challenging questions in relation to my work experience and the answers I gave on my written assessment, which showed to me that they had really taken the time to read through everything I had presented. The communication throughout the process was top tier and I was informed of my progress after each stage. In comparison to other recruitment processes, interviews and assessment days that I have taken part in, Stakester really stood out and went the extra mile to make the process as easy and transparent for me as possible. Although they have a thorough recruitment process, I really do think it is necessary to ensure that the candidates they hire are the right fit for the roles they offer and likewise, are a good fit for the candidate as well. I also think that the more challenging the recruitment process and interviews are, the more rewarding it is for both parties in the long run. I also had additional questions after my interviews and they followed up on those with me right away - which sounds like such a small thing but after many, many interviews with other companies, this is very rare! In the end, I had two competing offers and really, this was one of the biggest selling points for me as to why I chose to accept the offer from Stakester. Overall, it was a really positive experience and had I not been offered the role, I would have followed up with them anyway to thank them for the time and effort put in to make the process as smooth and transparent as possible for me as a candidate. If you’re considering interviewing for a position at Stakester, I’d definitely recommend going for it!

      Interview questions [3]

      Question 1

      Why do you want to work for Stakester?
      Answer question

      Question 2

      What would you say are your weaknesses and how do you mitigate them?
      Answer question

      Question 3

      How would you improve our product?
      Answer question
      avatar
      Stakester response
      4y
      Hi there! Thank you very much for your feedback! We'll make sure to keep being transparent and providing our candidates with the best experience possible!

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