I applied online. The process took 2 weeks. I interviewed at SAP Concur (Vienna, VA) in Mar 2014
Interview
Apply online then email and phone call to set up an initial interview with a recruiter. Then panel of 5 managers were on a call asking varies questions. Questions were asked about within work related and also about how I would balance my personal life as work-life balance is important.
Interview questions [1]
Question 1
Give an example of an incident when the customer was unhappy when an initial findings were not satisfactory. How would you explain to the customer and what else would you do to better service the customer?