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      Rocket Hotels

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      Assistant General Manager Interview

      12 Jan 2022
      Anonymous interview candidate
      Houston, TX
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Rocket Hotels (Houston, TX) in Oct 2021

      Interview

      I applied for a management position (actually a downgrade from my current position) with this company to assist a problem hotel. When I arrived, the staff present were out of uniform, had no idea where the manager (person with whom I was to interview) was, and were willing to straight-up tell me that. The interviewer didn't show for the interview, provided no notice, and I was asked to meet the interviewer at a different property as fast as I could get there. Red flag 1. When I arrived, the interviewer I was scheduled to meet with was nowhere to be found. I was told that individual had "an emergency," and wasn't available. I was interviewed by a shift supervisor of the second property. Red flag 2. They had me complete new hire paperwork and submit payroll documents before I was even provided an offer, which is not only a big no-no, but also really weird. Application, I can understand. The rest of it? Weird. I complied, however, against my better judgment, in an attempt to be a "team player." Red flag 3. Another interview was scheduled later. I attended that interview as well (this time the originally-scheduled interviewer actually showed up) -- actually taking a day off of work to accommodate the interviewer's schedule as was requested -- and despite years of experience, I apparently wasn't an "appropriate fit for their company." That's rich coming from the folks who can't show up for a simple, scheduled interview. I'm pretty certain I actually missed a bullet on this one. Red flag 4. The position I currently hold (and have held for over five years now) is a dual-function position, and during the interview, the interviewer acted like it was outlandish and unbelievable that I was capable of handling more than one set of executive duties at a time. I've been doing this a long time. Some of us can actually handle management. Red flag 5. A few months later, the same position I had applied for showed up again, and I have seen it posted several times since. Clearly they're looking for a unicorn, are using the position to pool resumes or are truly so incompetent that they have no idea what's going on. It's no surprise the hotel in question here is still in severe disarray, and continues to accrue awful review scores. I should have just left when the situation with the initial interview popped up. If I sound bitter from this review, please understand that not only is my background in hospitality, but also generalist corporate human resources. I have a LOT of experience in both, and the interaction(s) I encountered on both meetings with these folks was ridiculous and unprofessional. I'm not bitter, I'm just flabbergasted. I've been through (and done) countless interviews. I'm not sure that I've ever had an experience like this, and I've been in some unusual situations.

      Interview questions [1]

      Question 1

      I was asked about my experience, leadership style, capability, and willingness to put forth effort. Typical, basic interview questions for management in hospitality.
      Answer question

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