I applied online. The process took 2 months. I interviewed at Ritz-Carlton (Honolulu, HI) in Sept 2018
Interview
About 1 Hour. STAR interview. I applied online and received a phone call 3 weeks later and had a phone screening and one on one interview with a manager and a supervisor. After that, I had a 5 minutes interview with GM.
Interview questions [1]
Question 1
How did you make customers feel special using local knowledge.