Rackspace Technology Manager interview questions

So many reviews here mention being ghosted. I took that with a grain of salt and went in with high hopes. Recruiter contacted me, scheduled time and never showed.... TWICE. When I contacted them to ask if the call was still happening, no answer. Recruiters are often the first impression of the company. When is management going to look at these reviews and take action? Surprised a well known company is operating so unprofessionally.