I applied in-person. The process took 2 weeks. I interviewed at REI (Salem, OR) in Mar 2016
Interview
REI does a brief phone interview screening asking about prior experience in the workplace and outside, and then conducts a group interview of about 13-25 candidates. During the interview, there are teamwork tests, moral and ethics tests, and work ethic tests. Managers stand around observing how candidates interact with each other and perform individually.
Interview questions [2]
Question 1
Which of the core values is most important? (Authenticity, Quality, Service, Respect, Integrity and Balance)
I applied online. I interviewed at REI in Apr 2026
Interview
Online interview. After viewing question, you get 30 seconds to think and then must record an answer. You get 2-3 min per answer. If not satisfied with your first recorded answer, you have two more chances to re-record, and can then choose which of the three recordings you wish to submit. Five questions total. After this video interview, you may be offered a virtual or in-person interview with real people.
Interview questions [1]
Question 1
Tell us about a time you made adjustments to your department/store/shop to increase customer satisfaction, how you recognized the opportunity, created your plan, and measured its success.
I applied online. I interviewed at REI (Maple Grove, MN) in Sept 2025
Interview
I was asked to record a couple videos where I talked about myself, my strengths and good customer service. Afterwards I got invited to an online interview with 4 other people and 2 interviewers. They mostly asked “tell us about a time” questions.
Interview questions [1]
Question 1
Tell us about a time you dealt with a difficult conversation at work.
I applied online. I interviewed at REI (Phoenix, AZ)
Interview
After applying online, I got a notice of pre-recorded interview after a week. I had 5 days to complete the pre-recorded interview. I had to answer 5 different questions. I was able to record 3 times for each question.
Interview questions [1]
Question 1
Q. Please tell us about yourself and why do you want to work at REI.
