Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      REI

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: REI reviews | REI jobs | REI salaries | REI benefits | REI conversations
      REI interviewsREI Sales Specialist interviewsREI interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Sales Specialist Interview

      1 May 2016
      Anonymous interview candidate
      Manhattan Beach, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied in-person. The process took 5 weeks. I interviewed at REI (Manhattan Beach, CA) in Apr 2016

      Interview

      I applied back in mid-March, and got a phone call with a personality test. They asked why I wanted to work at REI, my availability, and such. Instead of a group interview, I had a 1:1 with the sales lead. He asked me some simple questions about experience, availability, what a co-op was in my opinion, and such. Overall it was very easy and the interview lasted maybe 10-12 minutes. Less than a week later, I got a phone call notifying me that I was not offered the position. After applying to this same exact store a second time as I did 1 year ago back in 2015, gaining more work and social experience since then, and actually selling myself to attempt to make myself stand out from the crowd of other applicants, only to be turned down (not once, but) TWICE; that sends a clear message as to what kind of people from the management are. The sales lead even remembered me from the first time I applied, but his morbidly condescending demeanor was not in the least bit helpful nor welcoming. Being turned down again after I showed devoted interest by applying a second time and really putting my best foot forward implies that values such as loyalty and experience are not in their best interest. I guess having the ability to climb 14ers, do long backpacking expeditions, Trans-Channel Island expeditions, having a college education and real-world work and social experience just isn't good enough. Who knew?

      Interview questions [1]

      Question 1

      Tell me a time you went above and beyond. Tell me the last time you dealt with a difficult customer and how you handled it.
      Answer question
      5

      Other Sales Specialist interview reviews for REI

      Sales Specialist Interview

      3 May 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at REI in Apr 2026

      Interview

      Online interview. After viewing question, you get 30 seconds to think and then must record an answer. You get 2-3 min per answer. If not satisfied with your first recorded answer, you have two more chances to re-record, and can then choose which of the three recordings you wish to submit. Five questions total. After this video interview, you may be offered a virtual or in-person interview with real people.

      Interview questions [1]

      Question 1

      Tell us about a time you made adjustments to your department/store/shop to increase customer satisfaction, how you recognized the opportunity, created your plan, and measured its success.
      Answer question

      Sales Specialist Interview

      24 Sept 2025
      Anonymous interview candidate
      Maple Grove, MN
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at REI (Maple Grove, MN) in Sept 2025

      Interview

      I was asked to record a couple videos where I talked about myself, my strengths and good customer service. Afterwards I got invited to an online interview with 4 other people and 2 interviewers. They mostly asked “tell us about a time” questions.

      Interview questions [1]

      Question 1

      Tell us about a time you dealt with a difficult conversation at work.
      Answer question
      1

      Sales Specialist Interview

      4 Jun 2024
      Anonymous interview candidate
      Phoenix, AZ
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at REI (Phoenix, AZ)

      Interview

      After applying online, I got a notice of pre-recorded interview after a week. I had 5 days to complete the pre-recorded interview. I had to answer 5 different questions. I was able to record 3 times for each question.

      Interview questions [1]

      Question 1

      Q. Please tell us about yourself and why do you want to work at REI.
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Decathlon
      3.5★Compensation and benefits
      avatar
      woom
      3.5★Compensation and benefits
      avatar
      Ridestore
      3.7★Compensation and benefits
      avatar
      ASMC (Germany)
      3.5★Compensation and benefits