Behavioral questions using the STAR method
Situation, task action , result
Pull from past experiences. Use your past experiences, in customer service , listening skills, relection to best answer this question
The end result doesn't always have to be positive Explain how you dealt with it and the outcome even if not positive. You were to show you covered all the basics .
Interview questions [1]
Question 1
Give an example of how you resolved conflict with a colleague and what was the end result .
I applied in-person. I interviewed at PATH Employment
Interview
The PATH Employment interview is 2 step interview with behavioural based questions and a practical component. It was professional yet not too formal and I was interviewed by the HR representative and the Executive Director.
Interview questions [1]
Question 1
Provide an example of a time you worked with a difficult client.