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      Old Navy

      Part of Gap Inc.

      Engaged employer

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      Related searches: Old Navy reviews | Old Navy jobs | Old Navy salaries | Old Navy benefits
      Old Navy interviewsOld Navy Customer Service Associate interviewsOld Navy interview


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      Customer Service Associate Interview

      16 Sept 2014
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at Old Navy in May 2010

      Interview

      -Applied within a few years ago. Was asked to fill out an application online and was then called by the Service and Training Manager to come in to the store for an interview. Nothing was really specific, so I wore clothes sold at Old Navy and was prepared with a resume. Upon arrival I waited for the manager and was then taken to a casual spot in the store and asked questions. Typical interview questions, some specific to retail. I was then asked to put together an outfit, to show I had fashion sense. After this interview I was initially hired. It was an easy process.

      Interview questions [1]

      Question 1

      -What would you do if you saw a customer stealing? (I had no job experience at the time so I was not sure!)
      Answer question

      Other Customer Service Associate interview reviews for Old Navy

      Customer Service Associate Interview

      17 Aug 2019
      Anonymous employee
      Salinas, CA
      Accepted offer
      Positive experience

      Application

      I applied online. The process took 3 weeks. I interviewed at Old Navy (Salinas, CA) in Aug 2019

      Interview

      I applied online and received a call 3 weeks later about going in for an interview later that day. I was unable to interview that day and asked to go in another day, so they scheduled me in for the next day. When I got there there was another person there also waiting to interview. We were taken to the back and had what felt more like a casual conversation than an interview. Only 2 questions were asked and then she said we would have to wait a few days for our background checks to clear but we should expect a call about orientation when they do. In all, the interview took about 15 minutes. 3 business days later, I got a call and went in the next day to fill out paperwork.

      Interview questions [2]

      Question 1

      Why did you apply to Old Navy?
      Answer question

      Question 2

      Asked about my past work experience.
      Answer question

      Customer Service Associate Interview

      21 Sept 2022
      Anonymous interview candidate
      New York, NY
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Old Navy (New York, NY) in Jan 2019

      Interview

      The experience was very neutral and calm and normal. It was on time and interviewer was nice and clear and concise. I don’t understand why it has to be 30 words to write out my interview experience.

      Interview questions [1]

      Question 1

      Why should we hire you?
      Answer question

      Customer Service Associate Interview

      13 Nov 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Old Navy

      Interview

      Group interview. Manager gave us 10 minutes or so to walk around the store and assemble an outfit you might try to sell to a customer. Discussed our choices as a group. Got a call back a few days later to begin employment. Seasonal work.

      Interview questions [1]

      Question 1

      Are you available over the holiday season?
      Answer question

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