The process took 2 days. I interviewed at Merge IT (Fayetteville, NC) in Sept 2020
Interview
The Resource Manager, Celia Ortiz conduct a phone interview. The interview consisted in a series of questions to make sure I was a good fit for the position. During the interview, Celia provided the necessary information about the company and position. Both the interview and onboarding process were detailed and efficient. The HR system the company uses for the onboarding process guides you step by step and the required documents to fill are self explanatory.
I appreciate Celia’s professionalism and attentiveness. She was very helpful and did not hesitate to answer my questions (regarding the position).
Within 24 hrs of submitting an application I received an email to complete an assessment. Almost immediately afterwards I received a call and did a phone interview. After the interview I was offered a job on the spot.
Interview questions [1]
Question 1
Give an example of when you had to deal with an irate customer?
Are you comfortable multitasking?
Are you comfortable working from home?
Are you comfortable using a computer?
Do you have a headset, computer, and cell phone? ( cannot be virtual cell phone)
I applied online. I interviewed at Merge IT (Columbus, MS) in Sept 2020
Interview
The interview was over the phone and easy. The recruiter was nice. He was also professional and very understanding. He hired me on the spot and went over my resume.
