I applied online. The process took 4 weeks. I interviewed at Marriott International (Singapore) in Feb 2018
Interview
I had a phone interview and invited to an interview at their office. I was asked to do emailing test, role palying, final interview with manager and supervisor. emailing test and role palying was about answering customers inquries based on giving informations. they checked how many giving informations I used and conveyed. for final interview session, they wnated me to answer the questions with my specific experiences. they also wanted me to say how outcome was like.
Interview questions [1]
Question 1
-how do you build a good relationship with angry customers?
-how do you handle angry customers?
-are you familiar with marriott international hotels?
-how much do you know about marriott international hotels?
I applied online. The process took 2 weeks. I interviewed at Marriott International (Calgary, AB) in Mar 2024
Interview
easy questions about overall skills. was a good conversation. they asked very general interview questions like describe yourself in three words or how do you work in a team and about my past experience
Well structured & efficient! First round of interviews was held via zoom, and we proceeded to a second round of in person interviews. This second in person interview was where I was offered the position, however decided to decline
Interview questions [1]
Question 1
Asking about customer service and industry experience
I applied online. The process took 1 week. I interviewed at Marriott International (Cork) in Apr 2023
Interview
-appel telephonique de 15 minutes avec la charge de recrutement
-entretrien de 45 minutes avec la charge de recrutement egalement avec la methode STAR
-role play de 5 /10 minutes au telephone avec une fiche recu a l'avance pour pouvoir faire la preparation
Interview questions [1]
Question 1
Exposez-moi un projet professionnel dont vous êtes particulièrement fier
