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      Marks & Spencer

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      Christmas Customer Assistant Interview

      9 Nov 2025
      Anonymous interview candidate
      Sheffield, England

      Other Christmas Customer Assistant interview reviews for Marks & Spencer

      Christmas Customer Assistant Interview

      4 Nov 2025
      Anonymous interview candidate
      Newport, Newport, Wales
      No offer
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Marks & Spencer (Sheffield, England)

      Interview

      The interview was kept short and the manager was also friendly. They asked really simple questions such as 'What do you know about M&S' and 'What retail experience do you have?'

      Interview questions [3]

      Question 1

      What do you know about M&S?
      Answer question

      Question 2

      Describe a situation where you made a decision that you did not necessarily had to
      Answer question

      Question 3

      Tell me about a time you had to deal with a difficult customer
      Answer question
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Marks & Spencer (Newport, Newport, Wales)

      Interview

      The recruitment process felt quite disorganised. I was invited to interview for a role that had already been filled, so the experience was disappointing and not the best use of time.

      Christmas Customer Assistant Interview

      21 Nov 2025
      Anonymous interview candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Marks & Spencer in Nov 2025

      Interview

      Very easy they ask you just few questions just prepare for these questions that I am telling you, that is what it will come in the interview, very easy process

      Interview questions [1]

      Question 1

      What support do you think you could need to develop further if you were to get the job? Which areas are you sure in? Which ones do you think you could do a little bit more help in? What differentiate me from others How have you provided good customer service When was the last time in an internshipship or in any other employment that you've asked for feedback or that you received back from a manager or my colleague or even from a customer, and how would you think that's changed or enforced with a and how? Could you tell me about a time when you took ownership to something, maybe even though nobody asked to like you weren that a little bit about and beyond? Do you quite like it? Would you like knowing that you can action it yourself or do you prefer to get a more supported environment where you've got less responsibility? Have you got an example of where something maybe has gone wrong and how you've dealt with it can be like, personal work or internship for anything? What excite you most about being part of the food's team? Like how you mentioned the cookies, but is there any favourite cuisines or dishes that are special to you or anything that like means something when when you come in store? What would you person do make sure that the customer's basket includes everything that they came in for and maybe a bit more as well?
      Answer question
      1