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      Loop Support

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      Customer Service Specialist Interview

      25 Apr 2025
      Anonymous interview candidate
      Austin, TX
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Loop Support (Austin, TX) in Apr 2025

      Interview

      Their process indicates that you need you need to take an assessment in order to be one eligible for their vendors but after a week of waiting I've never received a response from their team. I tried emailing them directly. No response. I tried the hiring manager and emailing them directly. No response. I tried completing the assessment a second and even third time. No response. It's one thing to have a broken interviewing system that doesn't actually provide my assessment to you for grading but not responding via your provided communication channels is honestly the worst part. 0/10

      Interview questions [1]

      Question 1

      One of the questions mentions using a coupon code with the greatest value and then asks you to change the order only after the coupon code has been applied and while the correct solution is to use the gecko10 coupon the simulation never provided the prospect the opportunity to update the customer as to the coupon used. It's a bad system.
      Answer question

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