This was the most difficult interview process I’ve ever dealt with in my 10 years of experience in the beauty industry. It was like playing cat and mouse in order to set up a time to speak, that’s if I could get ahold of someone. The questions were easy to answer but that’s when I spoke to them. No one would answer my emails when they would ask my availability to talk. I was told I would get an answer to my application but was never told by the date they stated in an email.
I applied online. The process took 1 week. I interviewed at Lip.Lab (Century City, CA) in Dec 2023
Interview
Assistant manager scheduled the interview within a week of submitting an application. Very basic questions and positive experience. Depending on who manages the interview, you might have a different experience but Samantha is very nice and easy to talk to.
Interview questions [1]
Question 1
How would you handle a situation where a customer is unsatisfied with their service.