The interview was way too familiar. The recruiter called me 'bro' countless times. He ended with a 'you'd be a perfect fit', which is a bit bizarre after an initial interview. He then oddly scheduled me for an interview with a very junior person outside of the department I was applying for an exec position in. I prepped for the interview by doing tons of research on what works and what can be improved with Le Tote's customer service. I came armed with a host of possible solutions. This second interviewer said, "Thanks, but I'm not so much interested in your thought process as what you think might make Le Tote a great place to work." I then made the mistake of saying that the #1 concern from their detractors seems to be that they refuse to cancel memberships and keep billing people. This was based on reading dozens and dozens of their customer reviews on Yelp (where they have only 3 stars and do not reply to people ranking them 1-3). yelp com/biz/le-tote-san-francisco The person that interviewed me said their focus is on getting investors so they need to show a growing user base and therefore cannot let people easily cancel. Absurd and shows you their priority is making themselves money and is not in improving women's lives with accessible fashion. So after spending 3 hours of my time across 4 days I was not given an in person. This was a relief as Le Tote seems like a dark and sneaky corner of the internet.