I applied online. The process took 2 weeks. I interviewed at Lan Support (Columbus, OH) in Jan 2012
Interview
Willingness to learn was a big concern from HR. My ability to adapt to changing technology and my ability to talk to end users in a friendly manner and in ways they can relate to for technology. During the hiring process I had to take a time exam that had about 60 questions on it, lasted 5 minutes.