The process took 1 day. I interviewed at L.L. Bean (Manchester, NH) in May 2012
Interview
basic questions about what do you feel customer service is, tell me about a time when you went above and beyond for a customer, how did you deal with a conflict in a previous job.
I applied online. The process took 4 weeks. I interviewed at L.L. Bean (Bridgewater, NJ) in Jun 2025
Interview
Did not hire, went through 2 hour process for nothing. Pointless and frustrated. Application was easy enough. Demand you buy their clothes (at a discount but regardless). Would not apply again.
group interview. super relaxed. lots of young adults. asked about you questions like what you like to do outdoors and customer service scenarios. led by one manager. it was over in like 20 minutes
This was during the pandemic but they conducted zoom interviews asking basic questions such as reason for your interest in the position , previous work experience, and comfort level engaging in customer service
