I applied through an employee referral. The process took 1 week. I interviewed at Kimpton Hotels & Restaurants (Cambridge, MA) in Nov 2017
Interview
Went for an interview mid-day, interview lasted about an hour and a half. Met with 5 people. 2 two on two's one 1 one on one. It was a casual setting in the restaurant. There was zero follow up from them after the interview. I believe every candidate should be updated as a courtesy, especially in the Hospitality field.
Thanks for the review. We hear you, we should have followed up and we’re so sorry no one contacted you with an update after your interview. It’s important to us that our candidates have a great interview experience – your feedback is really valuable as we work to improve!
Other Conference Services Manager interview reviews for Kimpton Hotels & Restaurants
I applied online. I interviewed at Kimpton Hotels & Restaurants (Charlotte, NC) in Dec 2018
Interview
I was going through the interview as a long distance candidate. I had planned on moving to the city and was looking for a job. My experience may be different. Started with a phone call and then Zoom interviews.
I applied in-person. The process took 1 week. I interviewed at Kimpton Hotels & Restaurants (Alexandria, VA) in May 2013
Interview
They want to hear how much you love their clients and guests. If you do not show enthusiasm for creating memorable experiences, you will not get the job. You must convey that you work as hard as much as you like to have fun!
Interview questions [1]
Question 1
Explain a scenario where you had an unhappy customer. What did you do to not only correct the situation, but exceed their expectations?