Kimpton Hotels & Restaurants Reviews

Updated 10 Jul 2020

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4.3
88%
Recommend to a Friend
95%
Approve of CEO
Kimpton Hotels & Restaurants CEO Mike 
DeFrino
Mike 
DeFrino
322 Ratings
Pros
Cons
  • "Long hours, open 365 days a year(in 23 reviews)

  • "There is an underlying expectation that your work is your entire life, so it is difficult to find work-life balance(in 19 reviews)

More Pros and Cons
  1. COVID-19

    "n/a"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - N/A 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time for more than a year

    Pros

    Work/Life Balance. The Team is amazing

    Cons

    Covid19 hit the company very hard.

  2. "Amazing company to work for!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hotel Group Sales Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time for more than 3 years

    Pros

    Great leadership team and overall company values.

    Cons

    There are no cons. Great hotel to work for.

    Continue reading
  3. "Welcoming and friendly"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time for less than a year

    Pros

    - Salary is good - Management is nice and helpful - All employees are always helpful - Hotel is beautiful - They give you lots of opportunities to move up

    Cons

    - You are standing for 8 hours straight

  4. "Great"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Hospitality in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kimpton Hotels & Restaurants full-time

    Pros

    Well it is a very great one

    Cons

    This is a fabulous one

    Continue reading
  5. "Fine for a short time"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pastry 

    I worked at Kimpton Hotels & Restaurants full-time for more than a year

    Pros

    The company has great benefits/insurance plans.

    Cons

    The company seemed disorganized and unable to find the right people.

    Continue reading
  6. "Relatively Pleasant"

    3.0
    Former Employee - Host/Hostess 

    I worked at Kimpton Hotels & Restaurants full-time

    Pros

    Nice people to work with, welcoming environment

    Cons

    Pay for certain roles was unbelievably low for the amount of work employees were being asked to do. Became very clear over time that management was pretending to hear employee requests but had no intention on following up on or fulfilling those requests past face to face placating.

    Continue reading
  7. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Unknown in Chicago, IL
    Recommends

    I worked at Kimpton Hotels & Restaurants full-time

    Pros

    A lot of perks, great people, great customers

    Cons

    No cons that I have notice

  8. "Great Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Housekeeping Supervisor in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kimpton Hotels & Restaurants full-time for more than 3 years

    Pros

    Great people, great company and culture

    Cons

    no cons that I have noticed

  9. "Good Corporate Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant General Manager 
    Recommends
    Neutral Outlook

    I have been working at Kimpton Hotels & Restaurants full-time for more than 3 years

    Pros

    Good work culture & benefits.

    Cons

    Long hours, open 365 days a year.

  10. COVID-19

    "Staying strong during tough times"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Hotel Management 
    Recommends

    I have been working at Kimpton Hotels & Restaurants full-time for more than 3 years

    Pros

    Heart-felt approach to guest service and employees, even when times are tough

    Cons

    Low morale despite efforts to keep people motivated and inspired during the pandemic/downturn

Found 655 reviews