I applied in-person. I interviewed at Johnston & Murphy (Houston, TX) in Mar 2023
Interview
Standard interview process, definitely important to have sales experience & understanding of upselling tactics to meet standard metrics such as : UPT, DPT, EMAC etc. Also I'd add that it's important to emphasize any customer service skills you have. Customer service is something this company prides themeselves on. Overall it's a couple things they're looking for, sales-minded employees, great customer service, & problem solvers who can thrive in a fast-paced environment.
Interview questions [1]
Question 1
At our store we try want to sell multi's (multiple pair of shoes) or keep UPT of atleast 3 (units per transaction) if a customer wants to try/buy a shoe, what are some tatics that you can use to ensure that they purchase either another shoe or accessory?
I applied online. The process took 2 days. I interviewed at Johnston & Murphy (Baltimore, MD) in Mar 2016
Interview
I applied online. Got a call back two days later to come in. Went in for the interview. It was very easy. The manager was very nice. Got the job on the spot.
