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      Integrations Support Specialist Interview

      1 Jun 2022
      Anonymous interview candidate
      Porto, Oporto
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Jetti (Porto, Oporto) in May 2022

      Interview

      There were 3 interviews. The first interview was with a nice HR team member that was very friendly and available to reply to all my questions and give me a great introduction to their company. This interview was in Portuguese. Between the first and second interviews I was challenged to link a marketplace and inventory between Jetti and Shopify. After finishing this connection, I was invited to use Jetti's API to receive information of sales. I also had to setup a webhook on Jetti's backoffice. The second interview was with a Technical support member and the Head of Support. Both were interested in hear about my choices on the technical challenge and which were the easier and harder exercises. This interview was in English. The last interview was again with the Head of Support and with Jett's COO. This interview was mostly about my career perspectives, what made me search for a new Job and some quick questions about decisions on priorities on Support requests. This interview was in Portuguese.

      Interview questions [5]

      Question 1

      Which is your English level?
      Answer question

      Question 2

      Which techs are you confortable with?
      Answer question

      Question 3

      How you priorize a ticket if more than one with same issue arrived at the same time?
      Answer question

      Question 4

      What made you search for a new Job and want to leave your current company?
      Answer question

      Question 5

      Which criteria/methodology would I use to report a bug of a client request for a new feature to our dev team?
      Answer question