Very straightforward about prior experience -- I didn't have prior specialty coffee knowledge but I showed excitement about learning about it which helped. I think they mostly want to test your customer service skills since they will train you according to their levels system anyways, regardless of your experience.
Interview questions [1]
Question 1
How do you stay organized in a fast paced environment? How do you deal with difficult customers?
Was emailed to come in for an interview, it was very laid back and casual. It is a family owned business and they care about their employees and are very personable
Interview questions [1]
Question 1
How do you feel about honouring people through coffee?
I was interviewed technically 3 people. The manager, the supervisor and another supervisor in training. It was really great interview. I was asked all the usual questions but I was asked more on my interests.