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      JCPenney

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      Sales Associate Interview

      19 Sept 2010
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at JCPenney in Sept 2010

      Interview

      I applied and got a call back a week later for an interview. I did the first interview and the HR rep told me a manager would call me if they found a match for me. A week later another HR rep called me in for another interview that was later on in the week, it was the same rep from the first interview asking me the same questions from the first time, such as situational questions and my availability. This time i spoke with a recruiting manager who asked me more questions, like how i would advertise a product and then told me about the store i was applying for and the position she was in and the position she was trying to fill. After i told her about myself and my last job, she offered me a position and a starting wage, pending on completion of the background check. I accepted =]. The key to this interview was to remain positive and not to let any negatives show about you. The store is customer service related and you have to show that you remain calm under pressure and can sell a product. Positive answers lead to positive outcomes.

      Interview questions [2]

      Question 1

      Imagine you are working in the childrens department, and i am a customer looking to buy something for a friend?
      Answer question

      Question 2

      You are looking to fill a position in the store and you have a two candidates, one is an internal candidate, whom everybody loves and loves to work with and would be perfect for the position, the second is an external candidate who looks equally suitable for the position. Who would you choose and how would you go about making your decision?
      Answer question
      1

      Other Sales Associate interview reviews for JCPenney

      Sales Associate Interview

      1 May 2026
      Anonymous employee
      Lubbock, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at JCPenney (Lubbock, TX)

      Interview

      Easy, got hired in 1 week and was able to start as soon as possible. It was a good process and I liked the people I interviewed with. The culture is off to a positive start.

      Sales Associate Interview

      6 Feb 2026
      Anonymous interview candidate
      Wildwood, NJ
      Declined offer
      Neutral experience
      Easy interview

      Application

      I interviewed at JCPenney (Wildwood, NJ)

      Interview

      The interview process begins with an initial screening to review qualifications and experience. Selected candidates then participate in one or more interviews with the hiring team, which may include behavioral and role-specific questions. Final candidates may be asked to complete an assessment or meet with senior stakeholders before a hiring decision is made. Candidates are kept informed throughout the process.

      Sales Associate Interview

      23 Jan 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at JCPenney in Oct 2025

      Interview

      Pretty easy going, lasted about 20 minutes, Interview questions mixed with questions about scheduling and desired about of hours. Completed a tour and discussed the role, along with cross training

      Interview questions [1]

      Question 1

      Describe a time where you had to address conflict in the workplace.
      Answer question

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