I applied online. I interviewed at JCPenney (Los Angeles, CA) in Nov 2011
Interview
I was hired during the holiday season. I highly suggest you apply during this time.. they take just about anyone, no experience required. I was called in for an interview immediately after I applied. I went in and to my surprise the lobby was filled with interviewees. Needless to say, this was a group interview. Store manager gave us a run-down of the store and asked a few questions here and there about what customer service meant etc. After this they called us one by one to discuss availability and take a copy of our ID and social security card. Waited about 2 weeks for a call back to start my training which was also in groups.
1
Other Customer Service Associate interview reviews for JCPenney
It was overall easy. I was contacted over the phone to set up the interview. It was informal and relaxed. Hiring manager went over some standard questions. Discussed availability, salary
was simple and quick, not many questions were asked, it was a group interview where we helped each other builds blocks and keep it from falling down. The manager was watching us use teamwork together to understand if we all fit into their team environment.
Interview questions [1]
Question 1
what type of clothes/fashion are you familiar with/into?
I applied online. I interviewed at JCPenney (Houston, TX) in May 2019
Interview
Very easy and simple. Just answer questions with common sense. They ask several “what would you do in this situation” questions and they are pretty straightforward. Not hard at all.
Interview questions [1]
Question 1
What do you do if someone tries to return and item without a receipt?
