I applied in-person. The process took 1 week. I interviewed at JCPenney (Sandy, UT)
Interview
Not a typical interview, personal getting to know you questions, very casual process. The office was very dirty and the manager almost seemed uninterested. It took a total of 30 min. There was a packet of questions that I assume were supposed to have been asked but it wasn't even opened. I was asked about my previous experience and about me personally at the end I was told that someone would get back to me.
I applied online. I interviewed at JCPenney (Atlanta, GA) in Mar 2020
Interview
The initial contact was made through a hiring agency who conducted pre interviews. After that, the company conducted 2 rounds of telephone interviews and a chat with the department head
Interview questions [1]
Question 1
What challenges have you faced with training retail staff
I applied online. The process took 2 weeks. I interviewed at JCPenney in Jul 2017
Interview
Very disorganized. I applied over Indeed only in order to receive a very rude email from their general mamager to apply on their website and to make sure to be available on weekends / those shifts are mandatory. Hmm did not like such an approach at all so I submitted my application online with my exact availability times (which is not according to their demands cus I have a family and a life besides retail), and emailed back the genereal manager to let him know that I have applied. 2 days later I missed the call from their HR to schedule an interview so I call back, but she is busy (yelling in the background) and she'll call me back later. She did not call back so I call again the next day but she is off so another HR girl is asking me again about my availability which I stated online and I said that its not going to change. I could tell from the tone of her voice that she was not pleased but she schedules me to come in for an interview a few days later. Meanwhile the other HR person calles me and wants to know again about my availability so at that point I was seriously fed up but did go to the interview just for the heck of it. It was an group interview with high school kids applying for their 1st job - are you kidding me? Luckily there were 2 more adults in that group of 15 people they've called. So we got to play some type of a group "build a block construction game" in a small room with not enough chairs. All of us adults have checked out during that game and when that was over they were calling 1 by 1 of us for an face to face interview. Total time spent there over 2 hours only to be asked : "tell me about yourself" and more explaining about my availability to the same girl I spoke on the phone...really tiring. From her attitude and how she was talking down to me I knew they would never call me back for a 2nd interview with the general manager and quite honest at that point I did not want to hear back from none of them!
