I applied in-person. The process took 1 week. I interviewed at J. Crew (San Jose, CA) in Nov 2011
Interview
Interviewed in a group of 2 candidates. The interview itself was very short and quick, about 20 minutes. First interview was led by the hiring manager and she was very nice and friendly. We were interviewed outside the store. She asked us basic questions about previous experience, how we define customer service, describe a time where we received great customer service. She also asked us about our fashion style, inspirations, and if we follow fashion blogs, and to name a few. Second interview with the store manager was pretty much the same.
Very easy and straightforward interview process. Applied in store with my application (no resume) needed. Followed up a week later and was able to schedule in person interview. One and done
I applied online. The process took 3 days. I interviewed at J. Crew (New York, NY) in Oct 2016
Interview
Interview was conducted by the manager who was very friendly and bubbly in the back of the store. Asked to tell her about myself and why I would be a good fit. Asked for my availability especially for black Friday, Christmas ve and Christmas day as well as New year's eve and New year's day. Was professional and casual at the same time. Very relaxed and felt more like a conversation than an interview.
Interview questions [1]
Question 1
Walk me through from beginning to end how you would interact with a customer who walked into the store.
I applied online. The process took 1 week. I interviewed at J. Crew (Milwaukee, WI) in Jan 2016
Interview
Overall it was an easy process. The interview lasted about 30 min and it was mostly conversational with a few typical interview questions. The interview took place in the mall hallway, but was a quiet cozy corner so it never felt uncomfortable.
Interview questions [1]
Question 1
How did you go above and beyond to help a customer?
