I applied online. The process took 5 weeks. I interviewed at Intercom in Dec 2023
Interview
Screener followed by a Virtual On-site. Technical management 45 mins and People Management 45 mins
People Management was the standard back and forth on experience and how you handle situations. The Technical Management interview revolved around a hypothetical scenario. This is not flagged in the prep guide you get from hiring so be prepared for it unlike me!
Interview questions [1]
Question 1
There is an intermittent bug somewhere in the product (database is suspected) and what are the steps you and your team would take to resolve it.
I applied through a recruiter. The process took 4 weeks. I interviewed at Intercom (London, England) in Jul 2024
Interview
Mostly structured. Unfortunately the talent team is just ghosting candidates. Not respectful of our time. Even after many emails there has been no reply which is very disrespectful either they filled the role or not.
Interview questions [1]
Question 1
Details on background, then more rounds on people mgmt, delivery etc.
I applied online. The process took 4 weeks. I interviewed at Intercom in Jan 2024
Interview
Phone screen with one HR interviewer followed by strange email from different HR person describing completely different role, followed by being ghosted by both interviewers. This has happened to me twice in about three years with Intercom, so either it's a way to exclude a candidate without telling them, or it's an indication their HR pipeline and processes are in a bit of a mess.
Interview questions [1]
Question 1
What's your motivation to join?
How do you feel about not being fully remote, since the founder thinks everyone should be back at the office?
