I applied online. The process took 2 months. I interviewed at Illumina (San Diego, CA) in Aug 2011
Interview
I had a phone and two personal interviews. Most of all, they were looking for an excited person that fits in the team. The second interview was very hard with role-play and what would you do when and how. Also what expertise can you bring to the table. I was not sure if they liked my answers, but apparently I did good otherwise they would not have given me an offer. The people were VERY nice.
Interview questions [1]
Question 1
What would you do if a costumer calls and did everything like the protocol said and wants his money back?
Alle beteiligten haben sich ausführlich vorgestellt, im Anschluss durfte ich mich selbst vorstellen. Fachliche Fragen, Fragen zur aktuellen Position, Fragen wie man sich den Arbeitsalltag vorstellt. Wie würde man mit anspruchsvollen Kunden umgehen und stressige Situationen bewältigen.
I applied online. The process took 4 weeks. I interviewed at Illumina (San Diego, CA)
Interview
The process included interviews with HR and two panels featuring team members. Each panel consisted of four interviews, each lasting 30 minutes, totaling eight interviews across the panels. One week after the last panel, I received an offer from HR.
The interview process was smooth. All interviewers were nice and kind. It took only two weeks between the first interview and the offer. The last round was a 2h process with 4 blocks of 30 min with different interviewers.
