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      IKEA

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      Customer Support Interview

      9 Jan 2022
      Anonymous interview candidate
      New York, NY

      Other Customer Support interview reviews for IKEA

      Customer Support Interview

      16 Dec 2021
      Anonymous employee
      Peterborough, England
      Accepted offer
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at IKEA (New York, NY) in Mar 2021

      Interview

      Easy but lots of questions that are too mainstream, nothing very complicated but overall good experience with good interviewer and easy to talk to person. also good timing and i didnt have to wait for too long

      Interview questions [1]

      Question 1

      what is one of your weaknesses
      1 Answer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at IKEA (Peterborough, England) in Dec 2021

      Interview

      I sent them my CV. They invited me for a video interview with prompt questions on the next day. I’ve missed the first deadline because I’ve lost my voice due to a flu. I’ve received another invitation. 2 written and 2 recorded questions. Vey straight forward. “What can you bring to the company?” “why Ikea?” Etc I’ve received an invite for a video interview with a hiring manager. The interview lasted 50 minutes and questions were based on their values. “Tell me about a time…” sort of questions. “What do you think of Ikea's sustainability?” I was told it would take around a week to find out whether I got accepted. They offered me the job two days later

      Interview questions [1]

      Question 1

      Tell me about a time when you received unclear instructions?
      Answer question

      Customer Support Interview

      23 Aug 2021
      Anonymous employee
      Sheffield, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at IKEA (Sheffield, England) in Aug 2021

      Interview

      Interview was done remotely from home via a video link. First one I've ever done - didn't mention this but was made to feel relaxed and comfortable. Took around 40 minutes to complete.

      Interview questions [1]

      Question 1

      Describe a time when you have gone above and beyond to reach a target and the feedback you recieved from this.
      Answer question