I applied through an employee referral. I interviewed at Hyatt (Napa, CA) in Aug 2016
Interview
Arrived at the hotel and was greeted by the manager who brought me to one of the dining room tables to ask me some questions. Then another manager came to ask me some questions, followed by another manager. They told me about the hotel and asked how I thought I'd fit in.
Interview questions [1]
Question 1
How would you handle a guest who is having issues with the hotel?