Hyatt Reviews | Glassdoor.ie

Hyatt Reviews

Updated 18 January 2019
2,532 reviews

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3.9
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Hyatt President and CEO Mark S. Hoplamazian
Mark S. Hoplamazian
961 Ratings

Employee Reviews

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Pros
  • "Great company with great benefits" (in 205 reviews)

  • "Great Benefits, 401K, 12 free nights a year at other Hyatt Locations as well as 50% off food at other properties" (in 48 reviews)

Cons
  • "Work life balance can be difficult" (in 117 reviews)

  • "Hotel life - long hours and unpaid overtime" (in 156 reviews)

More Pros and Cons

  1. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    well everything was absolutely great

    Cons

    no cons what so ever


  2. Helpful (3)

    "Great Culture and Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Chicago, IL (US)
    Current Employee - Supervisor in Chicago, IL (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than a year)

    Pros

    Love love love the organization as a whole!!
    Core values and brand are amazing.
    Passionate employers creating a great work environment

    Cons

    Franchised properties have to deal with completely polarizing management styles than Hyatt Owned, which makes working there not as exciting.
    TOOOOOOO little pay- not enough pay for the amount of work required. Raises need to be considered to prevent the constant turn over.

    Advice to Management

    Pay more to get more from employees. In 2019 consider raising pay nationwide to compete with the cost of living and constant expectations of the organization. The demand for the brand standard is high compared to the low wages being paid to lowly property staff.

  3. "Fantastic place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt full-time

    Pros

    wonderful culture, great people, free hotel stays

    Cons

    Management could be better and more hands on in terms of career growth

    Advice to Management

    Proactive management


  4. "Wonderful Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Event Sales Manager in Dulles, VA (US)
    Former Employee - Event Sales Manager in Dulles, VA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt full-time (More than 5 years)

    Pros

    Great opportunity for growth! Hire amazing people to learn from.

    Cons

    Not a lot of properties further away from cities!


  5. "Wonderful Company / Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Group Sales Manager in Phoenix, AZ (US)
    Current Employee - Group Sales Manager in Phoenix, AZ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time (More than 10 years)

    Pros

    - great benefits
    - a lot of longevity
    - takes care of their employees
    -colleagues are awesome

    Cons

    - sometimes people who get promoted are not the most qualified for the job
    - salaries are not the most competitive
    - once you get to a specific pay range or position its a lot more difficult to advance
    - communication at property levels are not always the strongest

    Advice to Management

    compensate your employees based on merit


  6. "Porter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hyatt part-time

    Pros

    Nice place to work nice nice

    Cons

    N/anything not wrong nice nicenice


  7. "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sever in Orlando, FL (US)
    Current Employee - Sever in Orlando, FL (US)

    I have been working at Hyatt full-time (Less than a year)

    Pros

    Hyatt offers great benefits and a good amount of work-life balance

    Cons

    It's hard to make your way up to management position if you dont have a degree

  8. "Event Planning Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hyatt full-time

    Pros

    Amazing work community, free lunch everyday, great hotel perks, they genuinely care for their employees and make you feel like you have a voice. Endless volunteering, celebrating, gatherings, outings, and networking opportunities.

    Cons

    The pay is not compatible to the cost of living in the city.

    Advice to Management

    Be more competitive with other hotels' pay.


  9. "great honest people amazing benefits"

    StarStarStarStarStar
    Current Employee - Server
    Current Employee - Server

    I have been working at Hyatt part-time (More than 3 years)

    Pros

    I worked for 2 different properties and both were great. The people are amazing. Free nights, discounts, insurance

    Cons

    don't work here if you don't want to work holidays

    Advice to Management

    none


  10. "Great Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Office Manager in Colorado Springs, CO (US)
    Former Employee - Front Office Manager in Colorado Springs, CO (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hyatt (More than 5 years)

    Pros

    Reduced or free stays
    Advancement

    Cons

    “Swing” shift
    Long Hours
    Weekends & Holidays

    Advice to Management

    Excellent Culture and Training