I applied online. I interviewed at HubSpot (Singapore)
Interview
Submitted my application online, got an email saying they liked my CV and would like to move forward with the interview process.
Did the Video Interview which was a little nerve wrecking as time was limited so you really do have to summarize your answers on the spot.
Then got an email saying they would like to proceed with a phone call interview with the HR, so I scheduled it.
I spent a few days preparing for it, researched about the company, watched Hubspot's YouTube channel to learn everything from their company to what it means to be a hubspotter. Even did the Inbound Marketing course to prepare myself for the phone interview. Read glassdoor's interview reviews on Hubspot and it was overall excellent for most people.
BUT sadly for my case it wasn't, the phone interview was really unpleasant. She was on time which I respected because I was already prepared on the dot. Yes I admit I was nervous in the beginning and I think the interviewer could tell but she did nothing to make it better which is not her job so I will not fault her for it. She sounded like a robot and her response was clearly scripted, showed no interest whatsoever on the phone, even her "Great" sounded disingenuous and the whole thing threw me off because it was a complete opposite to the other reviews I've read on Glassdoor. I did my best to answer her questions and when it came to my turn to asking her questions, she made it seem as though I was asking dumb questions even though they were legitimate.
Halfway through the interview I knew I didn't stand a chance not because of how I responded, but because I could tell by her tone. I will not name her because I don't want to throw her under the bus in any way despite my disappointment. Overall it felt like she couldn't wait for it to be done. Truly disappointing Hubspot, really not what I expected with this one.
I applied online. I interviewed at HubSpot (Singapore) in Jul 2020
Interview
The first round of interview had interviewees replying recording their answers to questions flashed on the screen.
During the second interview, the HR person called and followed up with more questions. The interviewer who called me sounded really strange. It seemed like she was trying to sound enthusiastic but it fell flat. I think she might have called many people before me and was tired so was just going through the motion and reading interview questions off the script. But nevertheless, she was very punctual and email responses were quite swift.
Interview questions [1]
Question 1
Round 1:
1) If you don't have to work what would you do with the time?
2) Tell me about a time when you failed and what you learnt from it
3) What does customer support mean to you and tell us a time when you went above and beyond to support a customer
4) What is your favourite app on your phone and how would you describe it ot someone who has never used it before?
Round 2
1) What led you to start searching for a job
2) What do you know about Hubspot
3) What do you know about this role?
4) What would you say are your strengths and weaknesses
5) Describe a time when you had to deal with a difficult customer
6) What do you know about Inbound Marketing
I applied online. The process took 2 weeks. I interviewed at HubSpot (Singapore) in Jul 2020
Interview
Hands-on interview process. Need to spend time to prepare for the demo rounds. Testing technical aptitude as well as ability to display empathy. Ask the right specific questions to understand what is required of you.
Interview questions [1]
Question 1
What is the most critical feedback you have ever given someone?
I applied through an employee referral. The process took 5 weeks. I interviewed at HubSpot (Singapore) in Jun 2020
Interview
The interview process with HubSpot was long and difficult, and while I did not get an offer in the end, it was one of the best interview experiences I have ever been through.
There are 4 rounds. Round 1 was an online recorded video interview where I had to record short responses to questions provided with only a few minutes of preparation. Tip: do the practice interviews and try to get yourself comfortable before responding to the HubSpot questions.
Round 2 was a 1:1 recruiter call. The questions asked were standard; why do you want to join HubSpot, what do you know about HubSpot, what are your strengths and weaknesses. Tip: make sure to do your research and learn and understand the company and the role you’re applying, there’s lots of resources on the website that actually gives you insight on what they are looking for.
Round 3 were interviews with managers. There were 2 portions; a role play of the role I applied for and a product demo of a specific feature of the HubSpot software. There was more than sufficient material provided and I was able to clarify a number of things before the interviews.
Round 4 was the final interview. There were again 2 portions. Part 1 was a Product Demo with Product Experts. This was a more detailed presentation; be sure to prepare as much as possible and triple check the assignment you were given. I was also asked questions that went beyond the scope of the assignment but related to the feature that I was demo-ing, so be prepared for curveball questions. Part 2 were behavioural-based interviews with managers from the Support and Service team. These interviews were targeted and probing deeper into my personality, working style and motivations. Personally enjoyed this portion as it felt more like having a candid chat about my professional outlook and aspirations.
I thoroughly enjoyed the interview process. While grueling, it helped me learn a lot about myself, and I felt like I really gained a ton of free feedback that I can use to improve myself professionally and personally. It was definitely disappointing that I did not manage to land the role. I’ve always had a soft spot for HubSpot, and this being my 2nd time applying, I wanted to see if there was a mutual fit. I did not regret applying and can move forward instead of thinking ‘what if?’
A very special shoutout to Michelle, my recruiter who helped me from round 2 onwards. Thank you for being available to answer so many of my questions. I felt like I had a partner throughout the interview process supporting and cheering me on, and it has definitely helped add to my confidence throughout the rounds. I wish you all the best and hope there’s an opportunity for us to work together again in future:)