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      Hotel Indigo

      Part of IHG Hotels and Resorts

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      Related searches: Hotel Indigo reviews | Hotel Indigo jobs | Hotel Indigo salaries | Hotel Indigo benefits
      Hotel Indigo interviewsHotel Indigo Front Desk Agent interviewsHotel Indigo interview


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      Front Desk Agent Interview

      14 Oct 2025
      Anonymous interview candidate
      Dallas, TX
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Hotel Indigo (Dallas, TX) in Oct 2025

      Interview

      The interview process was very disorganized. There was heavy construction around the hotel, and no one informed me about parking or entry beforehand. When I arrived, I was told valet was free for interviews, but I had never received that message. During the interview, I was told guests often complain about construction and that front desk staff are expected to handle issues with unhoused individuals without security. Pay was $16/hr, but parking costs $80/month. After the interview, I received a text saying I didn’t have the required experience (despite my 7 years in hospitality). A week later, I received a follow-up call asking if I was still interested. When I mentioned the rejection text, I was told it might’ve been a management error or glitch. The whole process felt inconsistent and poorly managed.

      Interview questions [1]

      Question 1

      What was my first impression of the hotel?
      1 Answer

      Other Front Desk Agent interview reviews for Hotel Indigo

      Front Desk Agent Interview

      15 Nov 2022
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Hotel Indigo

      Interview

      Met in a unfinished building. Questions were normal. But it did take almost a half hour. They asked a couple questions to make sure I wasn’t lying about my experience.

      Interview questions [1]

      Question 1

      How do you take a deposit on PMS system
      Answer question

      Front Desk Agent Interview

      17 Oct 2019
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Hotel Indigo (Chicago, IL) in Sept 2019

      Interview

      Discussed past jobs, was told about position. Discussed my knowledge of the Opera reservation system. Assistant GM was very nice, basically offerred me job on the spot. Not much more to say say say say say

      Interview questions [1]

      Question 1

      Do you know Opera
      4 Answers
      2

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