I applied through other source. I interviewed at Hilton in Dec 2020
Interview
very polite and the manager took interest in my past job history and training. Made sure to ask about my interest in working in the customer service field and what my weaknesses and strengths were.
Interview questions [1]
Question 1
What did I feel was one of my weaknesses when it came to customer service?
How would I handle a hostile customer?
The interview process was quick and transparent. I went through an online interview before being invited in for an in person interview. Although I was not hired, the process was easy and everybody in the process was very professional.
Interview questions [1]
Question 1
If you are okay working all weekend nights and holidays
The interview process was well-organized, professional, and transparent. The interviewer communicated clearly, asked relevant questions related to the role, and created a comfortable environment. Overall, the process felt respectful, efficient, and aligned with Hilton’s high service standards.
One interview with the General Manager was thorough, understanding and been a great company to work for very flexible. Discussed work history, personality, how I handle situations. Full time hours.
Interview questions [1]
Question 1
How would you handle a guest upset with their room?
