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      Hilton

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      Reservation Sales Specialist Interview

      25 May 2016
      Anonymous interview candidate
      Pompano Beach, FL

      Other Reservation Sales Specialist interview reviews for Hilton

      Reservation Sales Specialist Interview

      23 Dec 2016
      Anonymous interview candidate
      Declined offer
      Negative experience
      Difficult interview

      Application

      I applied online. I interviewed at Hilton

      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Hilton (Pompano Beach, FL) in May 2016

      Interview

      I applied online and maybe about a week later I was sent an interview invitation by email. I must have did ok on the hirevue interview because I was sent an invitation to do a live interview. The interviewer I had was ok but I got the feeling she was a little predjudice. I thought I was doing good but evidently I wasn't. After the interview was over she asked me if I had any questions. The position I applied for was a part time position and I asked if there was anyway I could work more hours and even go full time. I thought it was a fair enough question. This is something I seem to have trouble with. I don't know the right questions to ask after a interview. Can anyone help me. I had a feeling I didn't get it because she ended by saying, if you are selected, I will reach out to you with next steps but even if you are not selected you will still be contacted by email. I did get a rejection email which left me feeling lower than life. I am against digital interviews. I feel that digital interviews are designed to make you feel more uncomfortable than what you already are. I also feel that digital interviews are a gateway to not hire someone if they are of a different race. This is what I felt was the case with me. I was alright at first but when they take a look at who they are really speaking to, all of a sudden you're no longer a good fit. I feel that Hilton Worldwide did not give me a fair chance to prove how good of worker I really am. I am highly upset. I also believe that because I am a older woman played a part as well.

      Interview questions [1]

      Question 1

      The one thing they asked me was why did I think I was a good fit for the job.
      1 Answer
      13

      Interview

      They insist that you make a video to answer the questions. They want you to film yourself as you answer questions you read off the screen. I sent an email inquiry asking if I could just do an audio recording for them. They responded with a definitive "NO" that they need to "see you". Why do they need to see you? The clients will not see you. So what could be the point? Is it because they want to see the color of your skin? To see how much you weigh? How old you are? If not, what?

      Interview questions [1]

      Question 1

      Nothing actually related to the job you will be performing. The questions relate to other jobs you've had such is "what is your greatest achievement during your life?"
      Answer question
      21

      Reservation Sales Specialist Interview

      20 Sept 2016
      Anonymous employee
      Raleigh, NC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at Hilton (Raleigh, NC)

      Interview

      The interview process was exhilarating. I really enjoyed it. It's conducted by Hirevue. The video asks about 6 questions and the rest are agreeing to the requirements and computer questions through multiple choice. You need to know a little bit about customers booking rooms and asking discovery type questions to find out information. The rest are just sales based questions. I had no issues at all, due to the fact, I planned and studied before I did the interview. You will have a chance to practice to get very comfortable in front of the camera. The first set of questions is timed. The rest of the questions you need to take your time and make sure you agree with what you can actually do. All in all, it is a new experience if one hasn't done it before. I will just say, relax, and have fun with it. Hilton would like to see your personality shine through. I really hope this has helped some.

      Interview questions [3]

      Question 1

      Which room would you sale to a customer and why? You have to choose between packages A,B,C.
      Answer question

      Question 2

      How would you handle an irate customer?
      Answer question

      Question 3

      Why do you want to work for Hilton Worldwide?
      Answer question
      72

      Reservation Sales Specialist Interview

      6 Jan 2017
      Anonymous employee
      Philadelphia, PA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Hilton (Philadelphia, PA) in Oct 2016

      Interview

      Done through HireVue. First there's a pre-recorded interview you do then a live one. They give you practice questions but once you enter the interview you can not re-record your answers. They ask about 3 questions that you respond to via video and then give you some information about the job, equipment l, schedule etc. About 2 weeks after applying is when I received an email to interview. 3 weeks or so after that interview is when I got an invite for a live one. During that one she asked about my background and went more in detail about the job, training and such.

      Interview questions [1]

      Question 1

      Why do you want to work for Hilton?
      1 Answer
      7