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      HeartLoom

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      HeartLoom interviewsHeartLoom Administrative/Logistics Operations Coordinator interviewsHeartLoom interview


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      Administrative/Logistics Operations Coordinator Interview

      22 Jul 2014
      Anonymous interview candidate
      New York, NY
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at HeartLoom (New York, NY) in Jul 2014

      Interview

      I applied online after viewing their craiglist ad for the position. I received an email to confirm my salary expectations and to confirm for a preliminary phone interview. I found it rather odd that I received responses to the emails in the late evening hours (btwn 9:00-11:00pm). I confirmed for the phone interview and received the call that day in the afternoon. The owner was not prepared for the interview as she did not familiarize herself with at least going over a few details on my resume. I already stated my salary requirements in my response to her email in addition to her questions. She explained that she was looking for an entry-level candidate (preferably someone that required training and a newly undergrad). My salary expectation was too high for what her company could afford at this time. And, she stated, she would get back to me after she goes through a few more prospective candidates. I was not expecting an interview nor would I hear back from the company. I just sent a follow-up email to thank her for her time, etc. I received an email later that week to confirm for an interview with the time and location. I was interviewed by their Head of Sales/Designer/Manager who would also be training the prospective candidate, if hired. I arrived 15 mins earlier to the interview. I was greeted by three ladies in the room along with a small dog. The office was designed similar to a showroom except it only showcase a brief inventory of clothes and fabrics. The setting was very similar to a small retail boutique shop with a chandelier and couch when you walk in. The questions that were asked were very basic and simple. She liked my responses and told me they were interviewing a few candidates the same week. I received a call from the owner the next following week. She had a proposal and see if I was willing to accept those terms.The proposal was pretty fair. If I was a good fit, I would be hired after the trial in addition to getting paid. However, she could only afford that salary range which was an extremely big pay cut for me. The office hours were not your typical working hours (esp for those with family or priorities). The terms and hours were non-negotiable. In the end, it did not work out for me. And she withdrew her offer and decide to look for another promising candidate.

      Interview questions [1]

      Question 1

      -Describe your previous position with your prior employer. What did you do? -What was the most difficult experience or situation you had with a customer? And how did you handle it? -If you can go back and change anything that you've done in your working experience/background? Would you do the same or anything differently?
      1 Answer