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      H&M

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      Sales Advisor (Christmas) Interview

      15 Nov 2024
      Anonymous interview candidate
      Chichester, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at H&M (Chichester, England) in Nov 2024

      Interview

      Group 'interview' (at a small, regional town store) with only 3 other candidates. This was a TWO HOUR 'interview' (!) for a temporary contract for 8 or 12 hours... yet, the recruiter couldn't give any specific details at the interview like contract length or pay rate. Nor could the store manager, who was also in the interview and looked uninterested throughout the session. Most of the time was spent working through a printed presentation pack with questions and information - where all four of us spoke up and gave answers. It didn't feel that personable as clearly we were all qualified to do the job - we'd all mentioned that we had worked in retail - but we didn't really want to say too much so to make it harder for others to make some points to questions or make the session run longer than it already had been scheduled for ... did I say TWO HOURS (oh my...) There was a shop floor exercise where we worked in pairs to pick out an outfit for a specified scenario. When presenting it, we were pushed on the questions you would ask the customer... apart from price, colour, style questions... what else can you say. Ironically, i've never ever been approached or been helped by a Sales Advisor at my H&M. So, it was one week from application to interview (with 48 hours notice), and it took one week for the standad rejection to come through, saying "We have enjoyed getting to know you...", which is rather odd wording when they never did a 1-1 or allow us to talk about what we could contribute to the store. So, many red flags and a complete waste of time. Other candidates shared similar views about how strange and long the process was... not even John Lewis or Marks and Spencer do 2 hour assessments for temp jobs! Chichester.

      Interview questions [5]

      Question 1

      What does fashion mean to you?
      Answer question

      Question 2

      What do you know about H&M?
      Answer question

      Question 3

      Explain what a H&M value means in practice?
      Answer question

      Question 4

      What responsibilities and challenges come with this role?
      Answer question

      Question 5

      Random quick-fire questions aroudn the table that come from a pre-scripted list on their laptop, like what your superpower would be if you could have one, or who would you trade places with for a day, or what would you do if you had unlimited money for a day and no restrictions.
      Answer question

      Other Sales Advisor (Christmas) interview reviews for H&M

      Christmas Sales Advisor Interview

      11 Oct 2021
      Anonymous employee
      Melbourne
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at H&M (Melbourne) in Oct 2021

      Interview

      I applied for the H&M Eastland branch and got a short phone call a monthish later asking if I was still interested in the job and whether we could arrange a video meeting which was arranged a week later. The interviewers were very nice, kept emphasising it was a casual talk and were easy to talk to. Got called back on the same day to offer the job to me which I accepted.

      Interview questions [4]

      Question 1

      Why do you want to work for H&M?
      Answer question

      Question 2

      When's a time you experience good customer service?
      Answer question

      Question 3

      Why should we hire you?
      Answer question

      Question 4

      Are you free throughout the November-January period with no holidays?
      Answer question

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