H&M Reviews | Glassdoor.ie

H&M Reviews

Updated 20 Nov 2019

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3.5
63%
Recommend to a Friend
80%
Approve of CEO
H&M CEO Karl-Johan Persson
Karl-Johan Persson
1,487 Ratings
Pros
  • "H&M is a wonderful employer generally speaking because they allow you to express yourself and they care about their employees(in 281 reviews)

  • "Great benefits package for employees(in 269 reviews)

Cons
  • "If you want to work in H&M you need a really fast pace, sometimes there is some lack of communication from the management team(in 237 reviews)

  • "Work life balance is not a priority(in 164 reviews)

More Pros and Cons
  1. "Great to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Dublin, Dublin

    I worked at H&M full-time for more than a year

    Pros

    Incentive benefits. Flexible hours, Good pay, long lunch breaks

    Cons

    Late finishes sometimes, not many cons

    H&M2019-05-20
  2. "The honest Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Advisor in Dublin, Dublin
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at H&M full-time for more than a year

    Pros

    They always have special sales for employees like 40% , 45% off and 50% off one item on your birthday , usually have plenty of overtime , they encourage you to progress

    Cons

    Not enough pay if this is your forever job as 25k-30k is not enough per year in a management position

    Advice to Management

    Support floors when needed , be more lenient on swaps and requested days off

    H&M2019-11-20
  3. "Better management is badly needed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Advisor in Dublin, Dublin

    I have been working at H&M part-time for more than 3 years

    Pros

    *I've worked in 2 different popular shopping center locations in Dublin for a few years now* - Flexible shifts. They'll accommodate your personal commitments outside work (family, school etc). - Staff discount - Friendly work environment amount other sales assistants.

    Cons

    - A lot of decisions from the head office or individual store management does very little to make the work environment or shopping experience for customers easier or efficient. I understand that store managers have no final say most of the time either, even if they do agree that it's impractical or not efficient, so I can't put too much blame in them.

    H&M2019-11-13
  4. "Good retail experience"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at H&M part-time

    Pros

    Great company to work for, nice perks

    Cons

    Fast-paced retail environment can be stressful, can include late nights

    H&M2019-07-31
  5. "Disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at H&M full-time for more than a year

    Pros

    Fun and fast paced. Good experience.

    Cons

    Low pay. Certain limit to progression. Unrealistic expectations. Bad communication.

    Advice to Management

    Value your staff as people.

    H&M2019-08-09
  6. Helpful (1)

    "Disgraceful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Extra Responsible in Dublin, Dublin
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at H&M full-time for more than a year

    Pros

    Welcome team 25% staff discount There`s no uniform so you can wear whatever you want

    Cons

    They pay 10,25 EU regardless if you`re supervisor or working there for ages. Favouritism culture in the company. Toxic culture Lots of part time teenagers make to work hard Managers encourage gossip and disagreement between staff

    Advice to Management

    Instead to hide themselves in the office they should be more helpful and live by the company values.

    H&M2019-08-24
  7. "Very good environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Advisor in Letterkenny
    Recommends
    Approves of CEO

    I have been working at H&M full-time for less than a year

    Pros

    Friendly staff, great benefits, understanding and patient managers

    Cons

    Distance (depending on your location)

    H&M2019-07-15
  8. "Terrible managers, toxic atmosphere,"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Dublin, Dublin
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at H&M full-time for more than a year

    Pros

    paid above minimum wage, which was good for retail

    Cons

    very unorganized, they hire internally for most managerial positions, usually, they just pick which sales assistant has been there the longest. So you end up with bad managers who are incompetent. Also, they are very inconsiderate when you need a day off or holidays, act as if its a major inconvenience

    H&M2019-07-29
  9. "Assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at H&M part-time

    Pros

    Friendly co-workers and modern building

    Cons

    Hard to agree days off

    H&M2019-07-12
  10. "Department Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook

    I worked at H&M full-time

    Pros

    Team spirit Good environment Values big team team bonding

    Cons

    organization Personal improvement communication benefits salary Small management team

    H&M2019-07-19
Found 5034 reviews
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