I applied to H&M online, and they ended up calling me maybe 3 weeks later confirming that I was interested in the position, and we had the interview the next day. I went in and the manager who was supposed to interview went home sick so I was interview by another team member, who was extremely nice. He asked me about my previous work experience and how it would translate to this job, asked me about my availability,and then questions like "Why do you want to work at H&M?" "What is it specifically that you like about the store" "Where would you see yourself in H&M in the future (he named off various positions that might be available to employees climbing up the career ladder at H&M), and then he told me I would be contacted within 2-3 weeks for a 2nd interview. 2 1/2 weeks later I got a interview with a manager who asked me to describe myself, and repeated some questions as the first interviewer did. She told me about how she became involved at H&M, as did the first interviewer. She then was asking me to explain my previous job and (since I had no retail experience) she explained to me that at H&M it isn't exactly essential that you have retail experience because they do things differently than other stores. She then told me I was hired and made me sign paperwork and gave me a time and day to start. Though it took a few weeks, the overall experience was extremely positive.