1. Initial HR Screening The first round is usually a basic HR screening to assess your background, availability, and interest in the role. They may ask about your understanding of the Process Associate role and your motivation to join Genpact. 2. Aptitude and Communication Skills Test For entry-level roles, Genpact often includes a short aptitude test covering logical reasoning, basic math, and language skills. There may also be a voice or communication test to evaluate your proficiency in English, as communication is essential for customer-facing roles. 3. Technical/Process-Related Questions The next round may involve questions specific to the process you’ll be handling. For instance, if you’re assigned to finance, expect questions related to basic accounting principles. You may be asked how you would handle specific tasks, such as processing transactions, managing data entries, or resolving client queries. 4. Behavioral/Scenario-Based Questions Genpact places a strong emphasis on client handling and adaptability, so expect behavioral questions. Examples: "Tell me about a time when you had to meet a tight deadline." "How do you handle repetitive tasks and maintain accuracy?" 5. Final HR Round The final round often includes a discussion on salary expectations, working hours, and other job requirements. Genpact may also ask if you're comfortable with night shifts, as many of their roles support international clients.