I applied online. The process took 4 weeks. I interviewed at Genpact (Dallas, TX) in May 2020
Interview
May 19th I went through the interview process, completed the assessments, completed my drug screen MAY 20th and it seemed like everything checked out but from that point I didn’t hear anything (unless I emailed the company myself about an update) until June 24th stating my background did not meet company standards. I am not a felon nor do I have a criminal record and I feel I did not get a fair chance at employment. See it that I have been trying to get on to the company since 2018 :(
Interview questions [1]
Question 1
Do you have 10 years of customer service experience
I applied online. I interviewed at Genpact (Gurgaon, Haryana) in Jan 2026
Interview
Nice and short for freshers around 5min. For experienced candidates around 30mins but nothing really difficult just what was your role in previous companies. For freshers question about internships or freelance experience if any.
there are 2 rounds or 3. first is just screening and second is interview. the screening round will guide you what the interviewer is looking for. so it easy. you just need good english.
Very good and easy interview process but very minimal salary to be hired a third party salaried basis, but over all process was easy if you have a good communication and customer centric mindset
Interview questions [1]
Question 1
they asked the most common question ; tell me about yourself
