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      GONG

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      Customer Success Manager (CSM) Interview

      12 Aug 2025
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Neutral experience
      Average interview

      Application

      I applied through a recruiter. The process took 2 months. I interviewed at GONG (San Francisco, CA) in Jul 2024

      Interview

      The interview process was longer than most I’ve been through. There were 6 rounds with 6 different people. It took about two months to complete the interview loops. They indicated that they want to ensure they select the right candidate to preserve the company culture, but I felt 6 was excessive.

      Interview questions [1]

      Question 1

      Tell us about a time you dealt with a challenge.
      Answer question

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