First initial contact was a phone screen interview. I was asked to come in and interview with the hiring team. I was processed through three different departments and performed a mock call in a call center setting.
I applied online. The process took 5 days. I interviewed at GEICO (Macon, GA) in Dec 2021
Interview
Great process, quick and informative by recruiters. Though background information great. Hanna was wonderful from beginning until the hiring process. Answered any and all questions I love this company so full of life.
Interview questions [1]
Question 1
What do you believe it takes to be a great customer service rep?