I applied online. The process took 1 week. I interviewed at GEICO (Dallas, TX) in Oct 2015
Interview
You take an online personality test which takes about almost an hour to finish. It was mostly repetitive and not sure what bearing it has with what I was applying for. I mostly felt they were trick questions. After passing the personality test, I got called an email that I was scheduled for an interview. There was no one to one done yet, I was just asked to take a computer aided that took 2 hrs -mostly simulated calls. You press the wrong button and if you are not familiar with the terminal, you will fail the test. So no matter how smart you think you are, if you are not pressing on the correct buttons, you will fail this test. Which of course I failed.
There are two rounds. The first round is virtual and they ask about your background and if you can handle the process. For the second-round, You will shadow someone for 20 minutes then proceed for a 40 minute interview. There are a lot of situational questions.
I applied online. I interviewed at GEICO in May 2026
Interview
You first fill out an assessment test. The assessment test isn't difficult; there are a few parts to it. First is the reading tables section. It asks you a question about the table and based on that you pick one of the four answers. This part is timed so you want to pace yourself a little bit. The other part is picking the statement that describes you the best, then the second-best statement out of three statements. Overall, this did not take long.
I applied through other source. The process took 2 weeks. I interviewed at GEICO
Interview
Straight forward. There are 2 interviews, must pass 1st to get 2nd. 2nd interview is more detailed and is on site. 1st interview is via zoom. 2nd interview about 45 minutes to an hour