I applied online. I interviewed at Face For Business (Burscough, England) in Sept 2022
Interview
Nice and friendly interview. Plenty of time to ask any questions you may have! Showing examples of how you have shown customer service and how you have handled difficult customers in the past will help. Spelling is a big thing here, so touch up on your spelling before the interview as this will help if you complete the test calls, which are very easy
Interview questions [1]
Question 1
What do you know about Face for Business? Explain a time where you have had to show excellent customer service? How would you approach a difficult or angry customer?
I applied through other source. The process took 2 weeks. I interviewed at Face For Business (Burscough, England) in Dec 2020
Interview
The interview was very informal and a nice relaxed setting, the managing director and head of IT was very laid back and relaxed and this helped me relax and feel at ease in the interview.