I applied online. The process took 3 weeks. I interviewed at EF (Education First) in Mar 2022
Interview
I had three interviews: a preliminary screening with a traveler support specialist, an interview with the team lead, and then an interview with the team manager. It took about 2-3 weeks.
Interview questions [1]
Question 1
How would you handle a difficult situation?
Where is one place that you would tell another to go and why?
What three or four attributes would you use to describe good customer service?
I applied online. The process took 4 weeks. I interviewed at EF (Education First) in Oct 2025
Interview
It was an application, a 15 minute audio call to introduce yourself and the role, and then a 1.5 hour long interview with blocks of half an hour with 3 people.
Interview questions [1]
Question 1
How do you handle someone that works differently than you?
I applied online. I interviewed at EF (Education First)
Interview
Phone screening or one-way video questions followed by two virtual interviews with team members or management. A series of situational questions and an explanation of the role with time to ask questions yourself. Overall took a few weeks.
Interview questions [1]
Question 1
Tell me about a time where you encountered a difficult situation
I applied online. I interviewed at EF (Education First) (Toronto, ON) in Jul 2024
Interview
Had a phone interview that was 45 minutes and I thought I was such a great candidate. Never heard back and job says still reviewing. That was in July. I would have appreciated at least being told wether I got the job or not